This website is funded by Transport Scotland and managed by Sustrans Scotland on behalf of the Way to Work Delivery Group. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts
• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet (https://mcmw.abilitynet.org.uk/) has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

• Email: [email protected].
• Call: 0131 346 1384.
• Write: Sustrans Scotland, 1 Exchange Crescent, Conference Square, Edinburgh EH3 8RA. Note that our office is not open to the public.
• We do not have a text-relay service in place for people who are D/deaf, hearing impaired or have a speech impediment.
• British Sign Language (BSL) users in Scotland can contact us directly by using ContactSCOTLAND-BSL. (https://contactscotland-bsl.org/)

We’ll consider your request and get back to you in 3 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact [email protected] by email. If you would rather not use email you can call, write, or if you are resident in Scotland contact us via ContactSCOTLAND-BSL.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) https://www.equalityadvisoryservice.com/.

Contacting us by phone or visiting us in person

Contact us by email, phone, or by writing to us at the above address. British Sign Language (BSL) users in Scotland can contact us directly by using ContactSCOTLAND-BSL. (https://contactscotland-bsl.org/). We do not have a text-relay service in place for people who are D/deaf, hearing impaired, or have a speech impediment. Note that our office is not open to the public.

Find out how to contact us. https://waytoworkscot.org/contact/

Technical information about this website’s accessibility

Way to Work is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website is partially compliant with WCAG 2.1 AA.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to contrast issues with link text, some images lacking alternative text, some link text that does not make sense when read out of context, and a lack of explicit visual indicators for sighted keyboard users.

This website is not compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. The non-compliances are listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

The following are the failed WCAG 2.1 AA checkpoints.

1.1.1 All non-text content that is presented to the user has a text alternative that serves the equivalent purpose, except for the situations listed below. (Level A).

We plan to add text alternatives for all images by mid 2023. When we publish new content we’ll make sure our use of images meets accessibility standards.

1.3.1 Information, structure, and relationships conveyed through presentation can be programmatically determined or are available in text. (Level A).

We plan to ensure all information, structure, and relationships conveyed through presentation can be programmatically determined by the end of 2023. When we publish new content we’ll make sure these issues are not replicated.

1.4.3 The visual presentation of text and images of text has a contrast ratio of at least 4.5:1.

We plan to ensure contrast ratios of text and images meet the WCAG 2.1 minimum standard by mid 2023. When we publish new content we’ll make sure contrast ratios meet accessibility standards.

2.4.4 The purpose of each link can be determined from the link text alone or from the link text together with its programmatically determined link context, except where the purpose of the link would be ambiguous to users in general. (Level A).

We plan to ensure each link can be determined by the link text alone by mid 2023. When we publish new content we’ll make sure all links make sense when read out of context.

2.4.7 Any keyboard operable user interface has a mode of operation where the keyboard focus indicator is visible. (Level AA).

We plan to ensure any keyboard operable user interface has a mode of operation where the keyboard focus indicator is visible by mid 2023. When we publish new content we will make sure all keyboard focus indicators are visible.

4.1.1 In content implemented using mark-up languages, elements have complete start and end tags, elements are nested according to their specifications, elements do not contain duplicate attributes, and any IDs are unique, except where the specifications allow these features.

We plan to ensure markup is valid and used according to the appropriate standard by the end of 2023. When we publish new content we will make sure all appropriate markup standards are met.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, there are many PDFs hosted on our Resources pages and on our Case Studies page. By the end of 2023 we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 (http://www.legislation.gov.uk/uksi/2018/952/regulation/4/made) if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility

Preparation of this accessibility statement

This statement was prepared on 6^th January 2023. It was last reviewed on 6^th January 2023.

This website was last tested on 07/12/2022. It was last reviewed on 07/12/2022. The test was carried out by Jim Byrne Accessible Website Design.

We used this approach to deciding on a sample of pages to test:

All pages on the website were reviewed/tested. Given the size of the website the auditor proceeded on that basis. The accessibility report did not highlight every accessibility issue found. The report provided examples of all of the accessibility issues that that were common throughout the website.

For example, when the home page was tested several accessibility issues were highlighted:

• low contrast between text link colours and background colours.
• images lacking alternative text.
• link text that did not make sense when read out of context.
• a lack of explicit visual indicators for sighted keyboard users.

The report contained screen-shots, explanations and suggested fixes for each of the example accessibility issues found.